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Alice Neal
Permanent | Salary: £24000
Client Services Administrator

Client Service Administrator – full time up to £24k, Guildford, Surrey Our client is a high calibre, full-service, international law firm operating from 11 offices across the UK, Europe, Asia, and the Middle East. They have built their successful firm on established, trusted personal relationships with their clients, getting to the...

Client Services Administrator

Client Service Administrator – full time up to £24k, Guildford, Surrey

Our client is a high calibre, full-service, international law firm operating from 11 offices across the UK, Europe, Asia, and the Middle East. They have built their successful firm on established, trusted personal relationships with their clients, getting to the heart of their clients’ needs to bring them best-fit solutions based on many years of experience, collective legal expertise, and global reach.

They have a fantastic opportunity for a Client Service Administrator to work within the individual practice groups and office, and the reporting lines will be directly to the management structure of the team.

The Role

You will be responsible for delivering the highest level of internal client services to Partners and fee earners and be accountable for establishing and maintaining ongoing service-based relationships with their team.

You will perform a broad range of administrative and file management tasks as requested by the internal clients which will include Partners, fee earners, and members of the Client Services team.

Responsibilities:

  • Develop solutions to ensure an exceptional service is always provided.
  • Consistently and appropriately update service users on progress and status of tasks where appropriate
  • Work with service users to help where possible
  • Support the Compliance & Risk Team with the completion of client due diligence, conflict checking and the Anti Money Laundering processes
  • Create new files and maintain and update existing files
  • Deal with internal and external postal deliveries and arrange couriers’ services as necessary
  • Working effectively and efficiently on the Practice Management System
  • Undertake all file closing procedures including the processing of archiving and retrieval
  • Complete searches at the request of Partners, fee earners, Client Services Leads and Client Services Executives
  • Photocopying, printing, scanning, binding, and filing tasks
  • Supporting the Finance team by ensuring receipts, cheques and bills are correctly loaded onto the system
  • Specific roles depending on the practice group

Who are you?

  • At least 6 months administration experience
  • GCSEs graded A to C to include maths and English (or equivalent level of qualification)
  • Solid customer service experience
  • Excellent verbal and written communication
  • Proactive Team Player
  • Organised
  • Attention to detail and accuracy

 

If you would like to learn more about this opportunity contact Alice Neal alice@lrlegal.co.uk or call for a confidential discussion on 02084642524(office hours) or 07904922615(out of office hours).

LR Legal is a specialist legal recruitment agency with a reputation based on trust and integrity. We will always ask your permission before sending your CV to any of our clients.

LR Legal Recruitment is operating as an Employment Agency in respect of this vacancy.

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