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Customer Executive

Customer Executive, Maidstone Kent, £19,979 per annum An exciting opportunity has arisen for a Customer Executive to join our busy Collections & Recoveries team, based in Maidstone, Kent. The role The team operates between 8am – 6pm Monday to Friday, therefore you would be required to follow a shift pattern 8am to 4pm...

Customer Executive

Customer Executive, Maidstone Kent, £19,979 per annum

An exciting opportunity has arisen for a Customer Executive to join our busy Collections & Recoveries team, based in Maidstone, Kent.

The role

The team operates between 8am – 6pm Monday to Friday, therefore you would be required to follow a shift pattern 8am to 4pm and 10am to 6pm on alternate weeks. This is an interesting but demanding role which requires you to:

  • take ownership and responsibility of debt recovery cases
  • research and analyse cases in order to decide the best course of action
  • produce and check outgoing letters and documents
  • undertake telephone collections
  • engage with debtors to find constructive solutions
  • deliver tangible results within agreed timeframes
  • adhere to regulatory requirements to ensure that collections are maximised but within compliant framework
  • actively contribute to team and routine case review meetings.

Are you the right person?

The role would suit a proactive self-starter who works well under pressure, learns?quickly?and can prioritise their workload, taking initiative when required.?????This is a great opportunity to join a friendly but hard working team who apply a can do approach to their daily work. We always welcome applications from likeminded people.

We are happy to hear from people who believe they have the above qualities whether they have previous experience in a similar environment, someone wishing to make a career change perhaps from a retail background or someone venturing into their first professional job from school, college or university. To be considered for the role you would need to demonstrate minimum academic achievements of at least 5 GCSE’s A* – C (including English and Mathematics), further qualifications are desirable.

What we can offer you

  1. a Customer Executive, you will have the opportunity to participate in our great incentive scheme, whereby you can earn a performance related bonus of up to £9,000 per annum.

In addition, the business offers a further benefits package such as pension, up to 26 days holiday per year, plus an additional day at Christmas, private medical insurance, life assurance, group income protection, staff discounts, social events and much more.

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LR Legal

Address: 7 Bell Yard London WC2A 2JR

Hours: Monday - Friday: 9 am - 5 pm

Call Us: 0208 464 2503

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